Support
Contact opnemen
Response target: within 24 hours
Reach our support team for activation, payment, order tracking, and refund-related questions. Submit complete details so we can resolve your request faster.
Contact channels
- Customer Service Hotline +852 6899 4543 (Hong Kong time, UTC+8)
- Email support [email protected] (replies within 24 hours)
- WhatsApp +852 6899 4543
MollySIM is operated by Hunke Mobile Limited.
Registered address FLAT/RM 1019B, 10/F, Liven House, No. 61-63 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Support and refund request
Use one form for setup issues, orders, payments, and refund cases. Select request type and provide full details.
Account required
Log in om een supportticket te verzenden.
MollySIM accepteert alleen support- en terugbetalingsverzoeken van geldige klantaccounts. Meld je eerst aan, zodat elk ticket is gekoppeld aan een geverifieerd e-mailadres en traceerbaar is vanuit je dashboard.