Help Centre › Keep-alive numbers
How to recharge the $3 plan (self-service)
The $3 line is your own official T-Mobile prepaid number, so you recharge it yourself on T-Mobile's official channels — we do not recharge it for you.
What to do
- Log in at t-mobile.com (or the T-Mobile app) with the account that owns the line and top up the prepaid balance, or buy a T-Mobile refill card and redeem it on the same account.
- You can recharge at any time — before expiry is cheapest, because a lapsed number can lose the line.
- MollySIM does not recharge a $3 line and cannot put it on auto-renew; this plan is outside the keep-alive auto-renew service.
- We do send an expiry reminder so nothing is missed, but the recharge itself always happens on T-Mobile's side.
- If the balance was topped up and the line still shows no service, restart the phone, then enable Wi-Fi Calling; if it still fails, contact support with the order number.
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