Support
Nous contacter
Response target: within 24 hours
Reach our support team for activation, payment, order tracking, and refund-related questions. Submit complete details so we can resolve your request faster.
Contact channels
- Customer Service Hotline +852 6899 4543 (Hong Kong time, UTC+8)
- Email support [email protected] (replies within 24 hours)
- WhatsApp +852 6899 4543
MollySIM is operated by Hunke Mobile Limited.
Registered address FLAT/RM 1019B, 10/F, Liven House, No. 61-63 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Support and refund request
Use one form for setup issues, orders, payments, and refund cases. Select request type and provide full details.
Compte requis
Connectez-vous pour envoyer un ticket de support.
MollySIM n’accepte les demandes de support et de remboursement que depuis des comptes clients valides. Connectez-vous d’abord afin que chaque ticket soit lié à un e-mail vérifié et suivi depuis votre tableau de bord.