Support
Kontakt os
Response target: within 24 hours
Reach our support team for activation, payment, order tracking, and refund-related questions. Submit complete details so we can resolve your request faster.
Contact channels
- Customer Service Hotline +852 6899 4543 (Hong Kong time, UTC+8)
- Email support [email protected] (replies within 24 hours)
- WhatsApp +852 6899 4543
MollySIM is operated by Hunke Mobile Limited.
Registered address FLAT/RM 1019B, 10/F, Liven House, No. 61-63 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Support and refund request
Use one form for setup issues, orders, payments, and refund cases. Select request type and provide full details.
Account required
Log ind for at sende en supportbillet.
MollySIM accepterer kun support- og refusionsanmodninger fra gyldige kundekonti. Log ind først, så hver billet er knyttet til en verificeret e-mail og kan spores fra dit dashboard.