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Help Centre › Keep-alive numbers

Install your keep-alive eSIM (QR code or manual code)

Install the profile while you have Wi-Fi, and never delete it — a deleted keep-alive eSIM can only come back as a paid reissue.

What to do

  1. Connect to Wi-Fi, then Settings → Cellular → Add eSIM on iPhone, or Settings → Network & internet → SIMs on Android.
  2. Scan the QR code from the order email, or choose "Enter details manually" and type the SM-DP+ address and activation code.
  3. Label the line (for example "MollySIM US") so it is never confused with your primary SIM.
  4. Turn the line on and wait for the carrier name; a restart helps the modem register, then enable Wi-Fi Calling.
  5. Never tap "Delete eSIM". If it will not install, contact support first — an installed profile is irreversible.

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